You built a store to make money — not to spend your days answering tracking emails, fighting chargebacks, and bubble-wrapping boxes. Velocity Assistants matches you with a pre-vetted ecommerce VA who takes the ops off your plate from day one.
Tell us about your store — we'll match you with the right VA and show you exactly what to delegate first.
Free · No commitment · We respond within one business day
Amazon requires buyer message replies within 24 hours — including weekends. Etsy's Star Seller metric demands 95% within 24 hours. Most owners are answering the same tracking questions on loop.
"Answering emails about tracking, and repeating myself all day."
Printing labels, flagging address exceptions, uploading tracking, chasing stuck orders — this work expands to fill every spare hour and it's never actually done.
"Fulfillment is eating me alive. How do you keep up?"
19.3% of online orders get returned. 9% of those involve fraud. Chargeback disputes require evidence packs, policy documentation, and a fast response — none of which is a good use of your time.
"I lost every single chargeback. I didn't even know how to fight them."
Shopify, Etsy, and Amazon all surface listing health warnings — wrong titles, missing alt text, outdated bullets, search-visibility errors. Most owners never get around to fixing them.
"I've had 'broken' listings sitting there for months. Just no time to fix them."
Large SKU counts, multi-location mismatches, and platform sync errors mean you're constantly overselling, stockouting, or flying blind on what's actually available to ship.
"Inventory is one of our biggest problems. The product shows out of stock on TikTok even though it's fine on Shopify."
The root problem under every other pain point: you're a one-person operation running an operation that needs a team. Every hour you spend on ops is an hour not spent on growth, product, or customers.
"It's only me as the single company employee. I'm wearing every hat."
Your Velocity ecommerce VA owns the recurring operational tasks that eat your highest-value hours. Everything runs against documented SOPs, measured weekly, and adjusted as your store evolves.
Your VA handles operational admin. They don't make purchasing decisions, approve supplier contracts, or manage your ad budget without your sign-off. Platform policy decisions and account-health appeals are always owner-reviewed before submission.
Tell us what's eating your time and we'll map out exactly what your VA should own from day one — no obligation, no sales pressure.
Free · No commitment · We match you within 72 hours