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Industries We Serve

Virtual Assistants Built for Your Industry

We don't place generalists. Every assistant is matched, trained, and placed for the specific operational demands of your business — whether you're running crews in the field, managing a rental portfolio, or scaling an online store.

Industry-trained assistants Live in 2 weeks Scale up or down anytime

Specialized Support, Whatever You Do

Our assistants are trained on the tools, terminology, and workflows that matter in your business — not just generic admin tasks.

Core Niche

Home Services

HVAC, plumbing, electrical, roofing, landscaping — dispatching, scheduling, CSR, estimate follow-up, and invoicing.

Core Niche

Construction & Trades

Estimates, subcontractor coordination, permit tracking, scheduling, and job site dispatch support.

Insurance Agencies

Quoting support, policy admin, renewal follow-up, CRM updates, and inbound client service.

Property Mgmt & Short-Term Rentals

Tenant communications, Airbnb guest messaging, maintenance coordination, leasing admin, and calendar management.

E-Commerce & Retail

Order processing, product listings, customer support, returns management, and store admin.

Coaches & Consultants

Calendar management, client onboarding, community moderation, course admin, and inbox management.

Marketing Agencies & Social Media

Content scheduling, inbox management, Canva graphics, comment monitoring, reporting, and content repurposing.

Hospitality & Travel

Booking support, guest communications, itinerary coordination, review replies, and reservations admin.

Real Estate

Lead follow-up, CRM updates, listing coordination, showing scheduling, transaction admin, and buyer/seller communications.

Don't see your industry? Talk to us — we place assistants across dozens of verticals.

How We Help, Industry by Industry

Home Services

Stop losing jobs to missed calls and scheduling gaps

For HVAC, plumbing, electrical, roofing, and landscaping businesses — a trained VA handles the office so your techs can stay in the field.

  • Inbound CSR & call answering
  • Scheduling & dispatch coordination
  • Estimate follow-up & job status updates
  • Invoicing & payment follow-up
  • ServiceTitan, Jobber & Housecall Pro support
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E-Commerce & Retail

Run a tighter store without growing your payroll

Your assistant keeps orders flowing, listings accurate, and customers happy across every channel.

  • Order & returns processing
  • Product listing updates & inventory management
  • Customer support & review responses
  • Shopify, Amazon, & WooCommerce admin
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Insurance Agencies

Handle the admin overload without adding headcount

Insurance agencies run on follow-up. A Velocity VA keeps your pipeline moving and clients attended to.

  • Quoting support & application intake
  • Policy admin & CRM updates
  • Renewal follow-up & retention outreach
  • Inbound client communications
  • Document preparation & filing
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Placed and Productive in 2 Weeks

We handle sourcing, vetting, and onboarding. You get a trained assistant ready to work.

1

Discovery Call

We learn your business, your tools, and exactly what tasks you need covered — then scope the right role.

2

We Source & Vet

We match you with a pre-screened VA trained on your industry's workflows, software, and terminology.

3

You're Live

Your VA starts within two weeks. We stay involved for the first 30 days to ensure the placement sticks.

Frequently Asked Questions

Yes — home services is our core niche. Our VAs are trained on the day-to-day realities of trades businesses including scheduling, dispatch, customer communication, and tools like ServiceTitan, Jobber, and Housecall Pro.
Every VA we place is dedicated to one client. You're not sharing attention with other businesses — your assistant is focused on your operations full-time or part-time depending on your plan.
Upwork and Fiverr are marketplaces — you spend hours vetting strangers with no quality filter. We're a placement agency. We source, screen, train, and manage the relationship. You get a ready-to-work assistant, not a search result.
Our primary focus is home services and construction trades. We also place VAs for insurance agencies, property management, real estate, e-commerce, coaches and consultants, marketing agencies, social media agencies, and hospitality.
Our VAs can be trained on most business software. Common tools include ServiceTitan, Jobber, Housecall Pro, GoHighLevel, Shopify, QuickBooks, Google Workspace, and standard CRM platforms. If you use something specific, let us know during the discovery call.
Most placements are live within two weeks of the discovery call. We don't rush the match — if we don't have the right fit ready, we tell you before starting the clock.
We offer a replacement guarantee. If the VA isn't working out within the first 30 days, we'll find a replacement at no additional cost. We stay involved during onboarding specifically to catch issues early.

Ready to Hire a VA for Your Business?

Book a free 20-minute call. We'll scope the role, answer your questions, and let you know exactly what placement looks like for your industry.